iDesign Supply Group
ACN 166 932 850
ABN 509 0514 2812

iDesign Supply Group
53 Wattle Road, Maidstone
Victoria, Australia, 3012
Phone/Fax +61 3 9318 8787

Returns & Refunds Policy

Thanks for shopping at iDesign Supply Group.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Sale items

Sale items can be refunded.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item

To return an item to us, please mail it to the following address:

53 Wattle Road, Maidstone, Victoria, Australia, 3012.

You can also contact us if you have any questions.

Contact Us

If you have any questions on how to return your item to us, contact us.